TMC Beauty Shipping Policy
Processing Time
All orders require 1–3 business days for processing before shipping.
Custom units or special requests may require 3–7 business days depending on order volume.
Processing time does not include weekends or holidays.
Shipping Time
Once shipped, your order will arrive within:
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US Standard Shipping: 3–7 business days
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US Expedited Shipping: 1–3 business days
Shipping times may vary depending on carrier delays, weather conditions, or holidays.
Order Tracking
Once your order has been shipped, a tracking number will be emailed to you automatically.
Please allow up to 24 hours for tracking to update.
Refunds & Exchanges
Due to the nature of hair products, ALL SALES ARE FINAL.
For hygienic reasons, we do not accept returns or exchanges on wigs, bundles, closures, or frontals.
If you receive a defective item, please contact us within 48 hours of delivery with photos and your order number.
Due to the nature of hair products, ALL SALES ARE FINAL.
For hygienic reasons, we do not accept returns or exchanges on wigs, bundles, closures, or frontals.
If you receive a defective item, please contact us within 48 hours of delivery with photos and your order number.
Lost or Stolen Packages
Please double-check your address before completing your order.TMC Beauty is not responsible for lost or delayed packages due to an incorrect or incomplete address entered by the customer.Once an order is marked as delivered, TMC Beauty is not responsible for lost or stolen packages.Customers must file a claim directly with the shipping carrier.
